No, you do not need to be a site member to purchase from our website. However, if you would like to take advantage of the site members benefits we encourage you to sign up using your email address.

Because you are a valuable customer, you are automatically awarded Beadtiful Bead points through our loyalty rewards program when you purchase from our site. To take full advantage of our Beadtiful Beads rewards program, and redeem your bead points, you must sign up using your email address to become a Beadtiful Things site member. ​ ​ SITE MEMBER BENEFITS: ​When you become a site member you get access only site members have, and to all our Beadtiful Beads Loyalty Rewards. ​​ Signup as a site member (once per lifetime) earns 50 points. Earn one (1) point for every dollar spent. Once yearly you will receive 25 points when you celebrate your birthday. Earn 5 points for writing a review about your purchase. See every reward level by the color bead under our Loyalty Rewards You can check your rewards under "My Rewards" in the dropdown menu under your profile. You can save items you are interested in via our wish list under FAQ. You can check the status of orders or browse through past purchases. You can request to be notified when items you like are back in stock. You can keep track of your mailing addresses. Your cart will be saved whenever you log into your account for up to two months. You can now be rewarded for referring your family and friends to become Beadtiful Things, site members via our Refer Friends program. ​ REWARDS NOTIFICATIONS: You will receive an email when you have enough bead points to redeem for a reward. ​ You will receive an email in 14 days letting you know when your bead points will expire. You will receive an email on your birthday with 25 reward points once a year. You will receive an email regarding redeeming your bead points if you have not done so in 30 days. ​ Thanks for choosing to become a Beadtiful Beads Loyalty Rewards Member. ​ NOTE: Thanks for your support. We will continue to look for different ways to reward our loyal customers. ​ HOW REWARDS ARE REDEEMED: You will receive an email when you have enough bead points to redeem for a reward. ​ You will receive an email 14 days letting you know when your bead points will expire. You will receive an email regarding redeeming your bead points if you have not done so in 30 days. BEADTIFUL BEADS REWARDS: 100 Clear Beads = 10% off for all store products 150 Blush Beads = 15% off for all store products 200 Teal Beads = 20% off for all store products 250 Brown Beads = 25% off for all store products 350 Multi-color Beads = 35% off for all store products ​ Thanks for choosing to become a Beadtiful Beads Loyalty Rewards Member. ​ NOTE: Thanks for your support. We will continue to look for different ways to reward our loyal customers.

Yes, we have a referral program that rewards our customers for sharing our website with their friends. Check out our referral program here https://www.beadtifulthings.com/refer-friends

No. Our primary method of contact is via email.

Email messages are responded to within 24 hours. If for any reason you did not receive a response please kindly message us again just in case the first email didn't make it through.

Yes. When adding an item to the Wishlist, look for the heart symbol next to the "Add to Cart" button, and click the heart. The "heart" will change to a solid color indicating the item has been saved to the Wishlist. Members must log in to our website by using their password to use the Wishlist feature.

Yes, we have an online gift card. You can find our gift card here - https://www.beadtifulthings.com/gift-card

Yes. Occasionally, the information on Beadtiful Things may contain errors or inaccuracies related to product descriptions and images, pricing, or availability. Though Beadtiful Things may not be responsible for such errors, we appreciate whenever an error is brought to our attention. We charge a handling fee on all orders that is included in our shipping cost.

No. We do not offer a printed catalog because we constantly add new products, update or delete products we are no longer able to offer in our store. All of our products are on our website. Please sign up to become a site member to receive information about what's happening at Beadtiful Things.

No. We are an online business only and do not have a retail store at this time.

New products are added throughout the year, and there is no specific month, day or time to say when new product will be added. You can find any new products under our "New Arrivals".

You have received a brown pen bag due to a change in our supplier. Also, to keep costs down, Beadtiful Things chose a color that matches our website colors rather than a different color. The brown pen bag is of the same quality as the black pen bag.

Beadtiful Things is doing everything necessary to stay safe during this crisis and staying prayerful for everyone (our families, churches, first responders, hospital workers, law enforcement, our nation, co-workers, business partners, military, government, media, evangelist, schools, the homeless, those in institutions, and those around the world). Our prayer is that everyone will have and received what they need to survive during this crisis. In addition to following the CDC instructions, Beadtiful Things is continuing to do the following things to stay safe as we come out of this pandemic by taking the vaccine and recommended booster shots. We are frequently washing our hands with soap and water for at least 20 seconds. We are using at least a 60% alcohol formula hand sanitizer when handwashing is not possible. We are avoiding close contact with people who are sick. We are avoiding touching our eyes, nose, and mouth. We always cover our cough or sneeze with a tissue and then dispose of the tissue. We stay home if we are experiencing a fever or other symptoms of illness. We clean and disinfect frequently touched surfaces, such as door handles with a cleaning spray or wipe. We are wearing a facemask and making sure we do not encounter others that are not wearing a facemask. We are practicing safe distancing of 6' apart. We are still practicing sheltering in place unless we really need to go out. We are staying up to date with the guidelines and orders laid out by our Mayor, Governor, and President. For more information about what the CDC is doing please visit their site at https://www.cdc.gov/coronavirus/2019-ncov/index.html.

The Swarovski pens contain at least two Swarovski beads and/or a Swarovski charm. The cost of each bead and charm is what makes the pen expensive in addition to the other crystal beads and charms on the pen. What is Swarovski crystal? Swarovski produces crystals of the finest quality. The company's name has become synonymous with genuine crystal. Swarovski's specialized manufacturing processes, together with the highest quality raw materials, guarantee the highest possible degree of precision, component quality, consistency and unmatched brilliance. Swarovski crystal is produced at the company’s traditional production plant in Wattens, Austria, where each crystal is subject to the most stringent quality controls. The exact recipe and the proportion of quartzs, sand, and minerals remain a company secret that is part of the legacy of the brand. Swarovski is a luxury brand that produces high-quality crystals and jewelry that are expensive for a number of reasons, including: Precision cutting Daniel Swarovski developed a patented cutting machine in 1892 that allowed for unprecedented accuracy in cutting crystals. The crystals are cut with up to 100 facets that bend and mirror light, making them look similar to diamonds. Materials Swarovski crystals are made from a secret lead glass recipe that includes quartz, sand, minerals, and about 32% lead. The lead helps maximize the refraction in the crystals. Brand name Swarovski's crystals are priced higher due to their brand name, quality, work process, and unique artwork. Weight Swarovski crystals are heavier than rhinestones because they are made with heavier materials like quartz and minerals. Design flexibility Swarovski crystals are set by hand without using prongs or glue, which offers great design flexibility. Product variety Swarovski offers a wide range of products, including jewelry, home decor, crystal figurines, ornaments, watches, accessories, and chandeliers. Environmental commitments Swarovski also considers environmental commitments when setting prices.

Our goal to respond to all request within 24 hours. Please email us at shirleyo@beadtifulthings.com so we may assist you with any questions or concerns you may have about Beadtiful Things and the products we offer.

Please take a look at the various items on our website and click on the item you are interested in purchasing, select the quantity and add it to the basket. Repeat this process until you have added all the items you desire to order. Click on your preferred method of payment and follow the instructions to complete your order.

After you hit the pay button you will receive an order confirmation email which indicates your payment was processed.

Email us at shirleyo@beadtifulthings.com with your order number as soon as possible and we will edit your shipping address if the item has not already shipped.

If you have concerns with the product you received please contact us via email right away at shirleyo@beadtifulthings.com to resolve this matter.

If there is an item you desire that is out of stock please click on the product and then click "Notify When Available". We will contact you when the product is back in stock. *Please note you must be a site member for the system to remember the item/s you are interested in.

We apologize for any inconvenience, but all orders must be placed through our website.

You must be a site member for your shopping cart to be saved. Although your shopping cart is saved it does not save the items from someone else purchasing them.

Only one coupon code can be used per order.

We accept PayPal, Credit/Debit Cards, Apple Pay, Google Pay, or Tap to Pay on iPhone and Android. If you do not wish to use PayPal directly you can use your credit card via PayPal. Please note the payment button to pay via Apple Pay only shows on an Apple Devise. Using any of our methods of payment is safe. We do not see any of your personal information. The name on your statement for all charges is "Beadtiful Things." We do not accept personal checks! If you use a credit card, the billing address must match the billing address shown on your credit card statement.

We do not keep a record or see your credit card information. You will need to enter your credit card information each time you make a purchase at Beadtiful Things. Your purchase is secure through the online system we use.

When you place an order online the system checks your account to make sure the funds are available, and if billing information matches. All banks "hold" the funds whether the charge is approved or declined but if your card was declined the charge you are seeing will drop off in due time. The waiting period depends on your bank but generally takes 3-5 business days to be cleared from your account.

Yes. We we charge taxes in accordance with the State of California tax laws. We are also required by law to charge sales tax in certain states. If sales tax is required based on the shipment destination it will be added to your total due during the checkout process. The sales tax for the city of Discovery Bay, CA as of a April 2023 is 8.75%.

The majority of our charms are hung by a lobster clip whereby you can remove the charm and add a different one that fits on the pen. We also have charms that have been added to a pen but can not be removed. If this is a concern please inquire before purchasing.

Yes. Our full metal bead pens can be engraved, however, we do not offer an engraving service. Our advice is to check with your local engraver to see the number of letters or words that can be engraved on your beadtiful pen.

To change the ink in your pen, hold both barrels snugly below the deaded area and pull the pen apart. Unscrew the empty ink refill and replace it with a new one. Push the barrels back together to ensure everything is secure. See video below.

Please do not handle your pen by the beaded area when writing or changing the ink. Oils and chemicals from your hands may cause the beads to become dull or tarnished. Please store your pen in its bag to avoid scratches, missing stones, and broken beads when not in use. Glass and ceramic beads are subject to break if dropped or pounded on a hard surface.

ACRYLIC BEADS LARGE HOLE BEADS METAL SPACER BEADS LAMPWORK BEADS BOHO BEADS PEARL BEADS SWAROVSKI CRYSTALS

Swarovski produces crystals of the finest quality. The company's name has become synonymous with genuine crystal. Swarovski's specialized manufacturing processes, together with the highest quality raw materials, guarantee the highest possible degree of precision, component quality, consistency and unmatched brilliance. Swarovski crystal is produced at the company’s traditional production plant in Wattens, Austria, where each crystal is subject to the most stringent quality controls. The exact recipe and the proportion of quartz, sand, and minerals remain a company secret that is part of the legacy of the brand.

Color-Change Mirage Beads are inspired by the mood jewelry of the 1960s and 1970s, thermo-sensitive liquid crystal beads change color with small temperature changes. "Long chain crystals" in the colored section of the beads refract light differently at different temperatures, thus creating unique colors in every environment or mood! MOOD CHART: Black: Stressed Brown or Gray: Fear Yellow: Nervous Green: Mixed Emotions Turquoise Blue: Normal Dark Blue: Relaxed Indigo: Calm Purple: Cool Orange: Lovable Light Green: Romance Teal: Passion Deep Blue: Very Happy

Some of the products we offer do sell very fast, and unfortunately may be one of a kind or very limited stock. We work hard to find items that our customers will like to own and give as gifts, but due to matters beyond our control there maybe limited availability of certain materials. If there is a pen you desire that is out of stock please click on the product and then click "Notify When Available". We will contact you when the product is back in stock if we can obtain the materials to reproduced the item.

Yes. Under each item you will see the various available colors. Under the menu item "Shop All" you will find a Browse By section where you can search by available colors.

We keep all previously sold pens on our site in case someone would like to see if we are able to make that pen for them. Our pens are usually one of a kind, so each pen is special to the person that purchased it, however, we do occasionally make a couple of the same pen with variation.

No. Prices are per pen based on the design and bead type, however we can negotiate a discount depending on the quantity of pens purchased. Please contact us for further discussion if you are interested in purchasing more than 10 pens at a time.

The main factor contributing to the cost of Swarovski is its precision cutting technique which was developed by Daniel Swarovski in 1892. This patented cutting machine allowed a level of accuracy that was unprecedented at the time, creating crystals that closely resemble diamonds. Swarovski is a luxury brand that produces high-quality crystals and jewelry that are expensive for a number of reasons, including: Precision cutting Daniel Swarovski developed a patented cutting machine in 1892 that allowed for unprecedented accuracy in cutting crystals. The crystals are cut with up to 100 facets that bend and mirror light, making them look similar to diamonds. Materials Swarovski crystals are made from a secret lead glass recipe that includes quartz, sand, minerals, and about 32% lead. The lead helps maximize the refraction in the crystals. Brand name Swarovski's crystals are priced higher due to their brand name, quality, work process, and unique artwork. Weight Swarovski crystals are heavier than rhinestones because they are made with heavier materials like quartz and minerals. Design flexibility Swarovski crystals are set by hand without using prongs or glue, which offers great design flexibility. Product variety Swarovski offers a wide range of products, including jewelry, home decor, crystal figurines, ornaments, watches, accessories, and chandeliers. Environmental commitments Swarovski also considers environmental commitments when setting prices.

Here is a list of some of the items we currently offer in our online store. They are listed in no particular order. Jewelry (Necklaces and Bracelets): Wearable art for the sophisticated women that is stylish and relevant. Fun Jewelry for Girls: Acrylic bead and charm necklaces and bracelets for the young girls ages 4-7 that's fun to wear and share. Snap Button Jewelry: A unique and straightforward way to make a statement and express your personality. Snap Buttons: A variety of snap buttons to attach to the snap button jewelry to express how you feel. Pen accessories: Essential items to display, and keep your pen working and looking beautiful. Charms: Beautiful little trinkets to own and use in different ways, and they add a unique flair when personalizing your beadable pen. Purse Charms: A unique way to make a statement by adding a bit of bling, sophistication, and glam to your handbag. Serve Ware: Gifts for the person that loves to entertain with style and beauty.

Acrylic - A plastic-like material made from synthetic substance that is derived from acrylonitrile that resemble glass. Acrylic is much lighter than glass with half the weight, transparent and reflect light just like a crystal. Extremely durable, do not scratch easily, and will not fade even if exposed to the elements, or over time. PRECIOUS AND SEMI-PRECIOUS STONES: Agate - A variety of chalcedony that exists in many colors and is often commercially dyed. Amazonite - A green to blue-green variety of microcline, amazonite makes a wonderful gemstone for cabbing and carving. Amelthyst - Amethyst is crystalline quartz in colors ranging from pale lilac to deep reddish purple. Aventurine - A form of quartz, characterised by its translucency and the presence of platy mineral inclusions that give it a shimmering or glistening effect termed aventurescence. Anodizing -An electrolytic passivation process used to increase the thickness of the natural oxide layer on the surface of metal parts. Anodising increases resistance to corrosion and wear, and provides better adhesion for paint primers and glues than bare metal does. Cloudy Quartz -Is a hard, crystalline mineral composed of silica (silicon dioxide). Cubic Zirconia - The most popular alternative for a diamond. The only thing that distinguishes a zircon from a diamond is the fuzzy appearance or double reflection it displays. Hematite-An iron oxide crystal and an important ore of iron. Hematite has a metallic like luster and colors that range from black to grey and silver, along with more reddish-brown varieties. Jade- A mineral, much used in some cultures as jewellery and for ornaments, mostly known for its green varieties, though it appears naturally in other colors as well, notably yellow and white. Jasper- An opaque, solid or patterned variety of cryptocrystalline quartz which consists of very tiny quartz crystals colored by various mineral impurities. The names of various jaspers can come from their color: bloodstone, green, lemon Lapis-Range from a medium, grayish blue to intense, royal blue, to deep indigo, with varying amounts of white and brassy gold from calcite and pyrite inclusions. Onyx - A type of Chalcedony that occurs naturally with tiny banded parallel layers. The most common colors of Onyx are black, brown, white, red, and orange. Rhodium Plated - A tarnish free finish. Swarovski Crystals - The crystals are cut with up to 100 facets that bend and mirror light, making them look similar to diamonds. Zinc Alloy - A very commond and popular material for jewellery components often referred to as "Tibetan Silver". Like most metals, zinc alloy can tarnish and discolour. To help prevent tarnish, it's best to avoid moist or wet conditions, and when not in use, store in an airtight container (a silica gel sachet can help by absorbing any moister in the container).

It's easy to remove the less attractive brownish-yellow tone from your zinc alloy items. One way to remove tarnish is with a common household toothpaste (non-gel varieties). To clean a component, work the paste into a lather and then apply directly to the piece, you can use a soft-bristled toothbrush or similar to get into grooves, or scrub at more stubborn tarnish. Please note that sometimes, if the tarnish has been left for too long, the metal will remain discloured. Once the component is clean, rinse throughly to ensure there is no paste residue, to help prevent chemical residue from affecting the metal.

Please follow the jewelry methods below to take care of your jewelry and it should last for a long time.

Please follow the instructions in the diagram below or the written description. How to measure your wrist size using a tape measure. 1. Rotate your forearm outward until your palm is facing up and open your hand This is when your wrist is the largest. Rotate your arm outward and open your hand Do not rotate your wrist inward (like you would read the time on your watch) or close your hand, you will get a reading that is slightly smaller than the actual size of your wrist. 2. Place the end of the measuring tape in the middle of your wrist width Positioning the end of the tape measure there will make it easier to take the reading afterward. How high or low on your wrist should you place it? The exact placement may differ according to your morphology. But most of the time, you want to put it on the line where your wrist bone is or just 1 cm or 1/2 inch higher (in the direction of your elbow). This is where your wrist is the smallest. Place the end of the measuring tape in the middle of your wrist, where you will wear your watch. 3. Wrap the measuring tape around your wrist and read the measurement Wrap it firmly against your wrist but not too tightly. The measurement tape should fit snugly around your wrist, with no play or space between your skin and the tape. But the tape shouldn’t be so tightly wrapped around your wrist that your skin begins to bulge. Take the reading That’s it, you have your wrist size!

Below is a chart of the industry standards for bracelets and necklaces for children, men and women.

Our goal is that you will be happy with your purchase of ​the products we offer.​ ​​Please check your order carefully when it arrives. We will gladly accept the return of products that are defective due to defects in manufacturing and quality seven days from the date received. Return charges are at the buyer's expense. Unfortunately, we cannot offer a refund on clearance, sale, or discounted items. Please contact us before returning your Beadtiful Things purchase to receive an RMA number (Return Merchandise Approval). Return orders are not accepted without an RMA number. If your package has been lost or damaged in shipping, please contact us right away.

If returning an item due to defects in manufacturing and quality, please contact us at shirleyo@beadtifulthings.com to request a RMA number (Return Merchandise Authorization) and shipping instructions. Item/s being returned must be in the same condition as when shipped with the order receipt (you received via email). Returned shipping expense is paid by the customer. Once we receive the item we will refund the original amount via the same method of payment minus any shipping feeds paid by Beadtiful Things.

Products that are in stock generally ship out within 2-3 business days depending on the size of the order. Customized pen order shipping depends on the collaboration time between the buyer and seller. We ship with a USPS tracking number and shipping usually takes 5-7 days for you to receive your order, not including weekends and holidays. For products that are available but coming from our warehouse in Illinois could take up to three weeks to receive, however, we will do our best to get your order to you in a timely manner.

Beadtiful Things ship via the United States Postal Service. We charge a flat-rate fee when applicable, however, a small box is $9.90 and a extra-large box is $17.05, plus a $1 handling fee is added to the shipping cost. We offer free shipping for purchases $150 and over on the subtotal. Please note shipping charges are subject to change when the USPS (United States Postal Service) fees go up.

When you receive a notification "Your order has been shipped" it means we have packaged your order for shipping and USPS has picked it up. It usually takes one business day for USPS to scan the tracking number into their system. Check the link the next day and you will likely be able to track your package from that point on.

NOT DELIVERED: If your tracking number says "delivered" or "out for delivery" but you haven't received your package, please contact your local USPS office. In most cases, they will be able to help you locate the package. Beadtiful Things will not be held responsible for items stolen once delivered by the United State Postal Service. LOST OR DAMAGED: In the event you received an item that has been lost or damaged in shipping please contact shirleyo@beadtifulthings.com for help in rectifying the situation. We take great care to package our orders very carefully with hopes they will not be damage via means beyond our control.